When asked to describe conflict, most people use negative words. They often indicate that they prefer to avoid dealing with it when possible. This leads to a particular kind of…


The first Conflict Dynamics Profile (CDP) that came out was the 360 degree version in 1999. It started as a paper and pencil assessment and soon added an online format….
The model underlying the Conflict Dynamics Profile instrument suggests that people use a variety of behavioral responses to conflict. Some of these are characterized as constructive and some as destructive….

Recently, my physical therapist asked me what I do and after I described my work with executives and teams, he asked, “how do you avoid conflict?” It struck me how…

When we ask people if they talk more or less with others with whom they are in conflict, the answer is almost always “less.” When we follow up by inquiring…

Have you ever been in a meeting when all of a sudden someone says something that has an edge to it that is directed towards you or another person? It…
Matrix management evolved to enable organizations to deal with more complex issues. While it can be effective at improving information distribution and managing multiple aspects of product distribution, matrix management…

Guest Author: Lynda McDermott, CDP Practitioner When did the term “conflict” get such a bad name? In my work with teams over the last 25 years all around the world, I…

In his book The Five Dysfunctions of a Team, author Patrick Lencioni identifies the first dysfunction of teams as lack of trust. When people are concerned that others might use…