The Center was fortunate to get an early look at Julia Menard and Judy Zehr’s new book, Hold on to Yourself Through Tough Conversations, which comes out in early February…
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In the late 1990s, when the Conflict Dynamics Profile was originally developed, organizational research in conflict had begun to focus on the concept of conflict types. Three main types were…
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A representative from the Center for Conflict Dynamics (CCD) attended the 2015 International Association for Conflict Management Conference (IACM) which took place in Clearwater, Florida. The conference brought together renowned…
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When we ask people to describe conflict, they often use terms like stress or frustration. It is clear that conflict is trying for many people. Conflict often leads to negative emotions which…
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Matrix management evolved to enable organizations to deal with more complex issues. While it can be effective at improving information distribution and managing multiple aspects of product distribution, matrix management…
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Imagine this scenario. The leader of a project team is gung ho about the rollout of a new product, but several of his subordinates are not in favor of it.…
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When team members are asked if they think that conflict is inevitable in team settings, they almost always answer - yes. When they are asked whether their team has a…
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One of the passive destructive behaviors measured by the Conflict Dynamics Profile (CDP) instrument is called Self-Criticizing. This occurs when one obsesses over something they may have said or done…
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We like the quote by psychologist, John Gottman, “When you’re furious, you can’t be curious.” Conflict is all about emotions, and when a person is off balance emotionally it becomes…
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When doing a program on conflict management, I’ll often ask people what words come to mind when they think about conflict. Typically responses include: frustrating, stressful, anger, upset, fear, and…
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