What is Conflict Costing Your Organization?

The MTI Measure of Financial Cost of Organizational Conflict (Conflict Cost Calculator) gives you a closer look at the monetary costs of conflict. This eye-opening, online calculator produces an in-depth estimate of the hidden financial cost of conflict to your organization. The calculator evaluates nine cost factors influenced by conflict that directly impact your bottom line.


One of the many factors considered in the Conflict Cost Calculator is the hidden cost of conflict on managing productivity.

Start Your Conflict Calculator

About the Calculator

The in-depth Enterprise version of the Conflict Cost Calculator is a dynamic tool that measures the cost of conflict across an organization. The calculations, based on research and up-to-date industry averages, provide measurement on the cost of conflict on the following topics:

  • Organizational Productivity
  • Manager and Employee Turnover
  • Employee Theft and Sabotage
  • Employee Health
  • Absenteeism
  • Creativity and Decision Making

How the Conflict Cost Calculator is Utilized

Use the Conflict Cost Calculator to understand your organization’s effectiveness

Establish a Benchmark Assessment

Take the Conflict Calculator to provide a snapshot of the current cost of preventable conflict incurred by the client organization.

Re-measure Results

Following implementation of conflict resolution training and/or coaching, complete the Calculator again.

Compare Results

The comparison of pre- and post-implementation measures provides a concrete estimate of the financial savings of providing training for managers on how to effectively manage workplace conflict.

How to Access the Enterprise Conflict Cost Calculator

  • Attend a Certification Program in Workplace Conflict Resolution and receive unrestricted access to these online instruments for conducting benchmarking and reassessment for program evaluation, comparative analysis between organizational units, under-performance diagnosis, and other purposes.
  • To utilize this instrument for your organization, contact the Mediation Training Institute at mti@eckerd.edu.