The dictionary defines patience as “the state of bearing pain or trials without complaint; showing self-control; calm.” In times of conflict or negotiation, exhibiting patience can have a powerful impact…
Read More
Confidence in Resolving Conflict Having confidence to resolve conflicts is an important part of the process. There are myriad reasons why you might lack confidence when faced with a conflict:…
Read More
Imagine this scenario. The leader of a project team is gung ho about the rollout of a new product, but several of his subordinates are not in favor of it.…
Read More
When discussing organizational culture, people often talk in terms of task and relationships. That is, how does the work get done around here? How do we implement plans and evaluate performance?…
Read More
Dealing with conflict is often challenging, but when the particular conflict also involves a sensitive issue, it can be even more difficult. Here are some tips to keep in mind…
Read More
As most certified CDP users know, there are myriad uses of the instrument in a variety of settings. One context which is becoming more popular is within institutions of higher…
Read More
Negativity is a common factor behind conflict in the workplace. Some people think of it as a “virus” which can spread very quickly throughout an organization. Because the costs associated…
Read More
In situations where a conflict has been going on for a long time, it is often because one or both parties have been avoiding a true resolution of the problem.…
Read More
Conflicts often begin because people are wedded to their own positions and don’t want to take the time to truly understand someone else’s point of view. In other words, we…
Read More
As the 2012 election gets closer, many political commentators have identified “authenticity” as a critical attribute for potential candidates. When it comes to leadership and conflict, what is “authenticity,” and…
Read More
