When we ask people whether they talk more or less with those with whom they are in conflict, the answer is always the same – they talk less! Our next…
After taking time to understand the other person’s perspective and sharing your own thoughts and feelings about a conflict, it comes time to look at what you can do to…
One of the most important constructive conflict responses is perspective taking. This behavior involves trying to see an issue from another person’s perspective. A common description is trying to “put…
DEFINING CONFLICT COMPETENCE Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or…
When asked to describe conflict, most people use negative words. They often indicate that they prefer to avoid dealing with it when possible. This leads to a particular kind of…
The first Conflict Dynamics Profile (CDP) that came out was the 360 degree version in 1999. It started as a paper and pencil assessment and soon added an online format….
The model underlying the Conflict Dynamics Profile instrument suggests that people use a variety of behavioral responses to conflict. Some of these are characterized as constructive and some as destructive….
When we ask people if they talk more or less with others with whom they are in conflict, the answer is almost always “less.” When we follow up by inquiring…
Have you ever been in a meeting when all of a sudden someone says something that has an edge to it that is directed towards you or another person? It…