When we ask people whether they talk more or less with those with whom they are in conflict, the answer is always the same - they talk less! Our next…
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After taking time to understand the other person's perspective and sharing your own thoughts and feelings about a conflict, it comes time to look at what you can do to…
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One of the most important constructive conflict responses is perspective taking. This behavior involves trying to see an issue from another person's perspective. A common description is trying to "put…
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DEFINING CONFLICT COMPETENCE Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or…
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When asked to describe conflict, most people use negative words. They often indicate that they prefer to avoid dealing with it when possible. This leads to a particular kind of…
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When people were asked how they generally deal with conflict, they often say that they try to avoid it. This is not surprising because most people describe conflict in negative…
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The first Conflict Dynamics Profile (CDP) that came out was the 360 degree version in 1999. It started as a paper and pencil assessment and soon added an online format.…
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The model underlying the Conflict Dynamics Profile instrument suggests that people use a variety of behavioral responses to conflict. Some of these are characterized as constructive and some as destructive.…
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When we ask people if they talk more or less with others with whom they are in conflict, the answer is almost always “less.” When we follow up by inquiring…
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Have you ever been in a meeting when all of a sudden someone says something that has an edge to it that is directed towards you or another person? It…
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