CDP Team, Author at Conflict Dynamics

Client Use Case | Education | Colorado State University

Industry: Education Practitioner: Brooke Wichmann, Assistant Director of Conflict Resolution Colorado State University The Office of Conflict Resolution and Student Conduct Services at Colorado State University is dedicated to supporting…

CDP Team In Case Studies, Practitioners

Client Use Case | Healthcare | BayCare Health System

Industry: Healthcare Practitioner: Zona Boyum, Succession Planning Coach BayCare Health Systems The impact of culture in reducing conflict is also stressed at BayCare Health System in Clearwater, Florida. Zona Boyum,…

CDP Team In Case Studies, Practitioners

Client Use Case | Healthcare | Care Full Conflict LLC

Industry: Healthcare Practitioner: Dennis M. Dennis, PhD, RN Principle at Care Full Conflict, LLC Dennis has been involved with health care issues since 1980. “I’ve used the CDP on a…

CDP Team In Communication and Behavior

Calming Your Brain During Conflict

In a recent issue of the Harvard Business Review, mediator Diane Musho Hamilton, shared tips for how people can regain composure when emotions run high in conflict. Hamilton, who is…

CDP Team In Managing Emotions

Using Reappraisal to Manage Your Conflict Emotions

Why do we get mad in conflict? It usually happens because of the way we think about the situation. Although we think that another person’s actions are what cause us…

CDP Team In Communication and Behavior, Cost of Conflict

The Value of Managing Conflict

Organizations want to know what kind of return on investment can come from improving their managers’ and employees’ ability to handle conflict effectively. It is a similar question to those…

CDP Team In Cost of Conflict, Culture

How Much Is Conflict Costing You?

If we are going to measure the cost of conflict to an organization, we must know what to look for. What should we consider as conflict? Conflict is a difference…

CDP Team In Communication and Behavior

Constructive

Although conflict is inevitable, there are strategies to keep in mind that help improve relationships and increase productivity. The actions you take at the very beginning of a conflict often…

CDP Team In Communication and Behavior

Leaders and Conflict Competence

While it may be a critical competency, leaders are no more comfortable or competent in dealing with conflict than anyone else. This may be one reason why leaders rank it…

CDP Team In Managing Emotions

Helping Managers Master Their Hot Buttons

Businesspeople Having Argument At Workplace

Managers are susceptible to getting upset in conflicts situations just like everyone else. In other words, managers can have their hot buttons pushed. When their hot buttons are triggered by…