The Certified Workplace Trainer course (CT) is a 3-day training program designed to teach managers practical, realistic techniques for managing workplace conflict.

WHO SHOULD ATTEND

HR Practitioners, Line Managers, and External Consultants.

LEARNING OBJECTIVES

  • Learn how to teach Third-Party Resolution strategies to managers
  • Learn how to teach conflict resolution skills to employees
  • Gain understanding and skills in the strategic management of organizational conflict

BENEFITS OF ATTENDING

  • Reduce costs of conflict in the workplace
  • Qualify to train others in your organization in the Successful Conflict Conversations and Third-Party Resolution seminars
  • Receive access to MTI’s two organizational assessments (Conflict Cost Calculator and Conflict Strategies Survey)
  • Take control of conflict rather than be controlled by it
  • Certification in the Conflict Dynamics Profile (CDP)
  • This program qualifies for HRCI and SHRM recertification credits.

When:

March 14-16, 2017

Where:

Renaissance Charlotte SouthPark Hotel
2200 Rexford Road, Charlotte, NC 28211

Coordination:

The Certified Workplace Trainer (CT) Program is being hosted by the Mediation Training Institute (MTI) at Eckerd College. You may reach us at any time at 888.359.9906 or 727.864.7503 or email us at mti@eckerd.edu.

Cost:

$1,495
Volume discounts apply for 3 or more attendees from the same organization.

Register Now

For certification opportunities in your area, please contact MTI at mti@eckerd.edu or 888.359.9906.