The Center offers two major product lines to help organizations manage conflict more effectively. We certify trainers and consultants to use these products.
The Conflict Dynamics Profile instrument helps people to improve their self-awareness of how they currently respond to workplace conflict. It measures constructive and destructive behaviors that a person uses as well as “hot button” behaviors in others that can trigger anger in an individual. Click here to find out more about certification.
The Becoming Conflict Competent course helps people improve communication skills and processes that are crucial to engaging conflicts effectively. The course provides opportunities to safely practice techniques to manage emotions, discover the root causes of conflicts, and develop creative solutions to address them. Click here to find out more about certification.
What are the benefits of conflict competence? Click here to find out.