Resolving Conflict Resources

Web Sites

www.infinn.com/creative.html
Infinite Innovations Ltd. offers a tutorial on creativity, brainstorming, and problem solving.

www.managementhelp.org
Free Management Library provides resources on leadership and management of yourself, other individuals, groups and organizations.

www.mediate.com/sections/
Mediate.com includes articles on mediation, negotiation and dispute resolution.

http://management.about.com/
About.com: Management lists articles, information and web links on the topics of workplace violence and effective conflict resolution.

www.mediationworks.com/pubs/index.html
Mediation Training Institue International provides a technique for measuring the financial cost of conflict, articles on conflict management, seminar materials, and training opportunities.

www.projectmechanics.com/conflict-resolution.html
Project Mechanics  features articles, links, and resources and a blog on conflict resoulution and project management.

www.work911.com
Work911 Workplace Supersite presents articles, resources, and training on many workplace issues including preventing and managing conflict.

www.conflict911.com/index.shtml
The Conflict Help Center provides articles, resources, and tools for managing and resolving conflict.

www.bnet.com
BNET provides articles, many of them free, on topics related to business including conflict, negotiation, effective communication, and teamwork.

2009 Books

Getting Even: The Truth About Workplace Revenge--And How to Stop It, T.M. Tripp & R.J. Bies, Jossey-Bass.  Right and wrong ways to deal with workplace conflict.

Resolve Workplace Conflicts Once And For All: Real Solutions for Real Situations, K.S. Reitor, iUniverse.com. Real-life solutions to many actual conflicts.

We Need To Talk: Tough Conversations With Your Boss, L. Eisaguirre, Adams Media.  Advice for workplace dialogue dilemmas.