Managing Emotions Resources

Web Sites

http://eqi.org/index.htm
EQI.org offers articles, tests, and advice for increasing emotional intelligence.


www.angermgmt.com/
angermgmt.com provides a toolkit for measuring anger along with advice, resources, trainings, and a blog.

www.chacocanyon.com
Chaco Canyon Consulting features essays, an e-mail newsletter, and workshops on many topics related to workplace relationships, stress, and conflict.

www.resource-i.com/Articles/UnderstandingEmotion.htm
Article "Understanding Emotions in the Workplace" defines key emotions and outlines a nine-step process for mastering them.


2009 Books

Managing Change, Creativity and Innovations, C. Andriopoulos & P.M.B. Dawson, Sage Publications.  Understanding and managing individuals and teams while nurturing creativity.

Mistreatment in Workplace: Prevention and Resolution for Managers and Organizations, J.B. Olson-Buchanan and W.R. Boswell, Wiley-Blackwell.  Guidebook to prevent, detect, diagnose, and redirect perceived unfairness in work situations.

The Savvy Manage: 5 Skills That Drive Optimal Performance, J.R. Flagello & S.B. Dugas, ASTD Press. Developing five core strengths great managers possess: self-manage, reflect, act consciously, collaborate, and evolve.  Includes case studies, worksheets, and exercises.