Web Sites
humanresources.about.com
About.com: Human Resources features articles and links on developing effective work relationships and overcoming workplace negativity.
www.confidencecenter.com/serv06.htm
Confidence Center provides articles, seminars, coaching, and resources on improving employee morale and performance.
www.workteams.unt.edu
Center for Collaborative Organizations features articles, a newsletter and a listserve discussion group on team-related topics.
www.vitalsmarts.com
VitalSmarts provides a newsletter, success storeis, and case studies related to building teams and improving communication.
2008 Conflict Books
365 Low or No Cost Workplace Teambuilding Activities: Games and Exercises Designed to Build Trust & Encourage Teamwork Among Employees. J.N. Peragine, Atlantic Publishing Co. Team-building strategies for developing trust and improving communication, productivity, and profitability.
The Art and Science of Communication: Tools for Effective Communication in the Workplace, P.S. Perkins & L. Brown, Wiley. How to become a more effective communicator using seven types of communication.
Basic Black: The Essential Guide for Getting Ahead at Work (and in Life), C. Black, Crown Business. Case studies and advice for women climbing the corporate ladder.
Beyond the Babble: Leadership Communication that Drives Results, B. Matha & M. Boehm, Jossey-Bass. Improve leadership skills with a specific communication strategy.
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