Testimonials
"The Becoming Conflict Competent Train the Trainer program provided us with tips, tools and knowledge to deliver the program effectively to our clients. The pace was just right and the instructor allowed plenty of time for questions and interaction with other participants. Using our own conflict examples to work through the program was very valuable as well, as was the kinesthetic component of the training. The biggest benefit was that we were able to immediately put the tools to use to resolve a professional conflict that had us stymied before the program!"
Marci Moore and Pam Williams
Innergized!, Inc.
"I've offered and taken a lot of conflict management trainings/workshops over the span of 20+ years. And I can easily say that the workshop, Becoming Conflict Competent, as offered by Sherod Miller, Craig Runde and Tim Flanagan is probably the BEST I've ever experienced. Their Information Wheel and Listening Cycle are two amazingly helpful and "hands on" tools that can help people at any level, in any type of organization, manage conflict more constructively and effectively. This is one you don't want to miss!"
Curt Micka
Owner, Conflict Management Services, LLC
Minneapolis MN
"Using the five elements of the Information Wheel helps clarify and provide focus. It brings structure and is an easily adoptable and adaptable methodology to the conflict management process. It can be very useful to practitioners."
William K. Rusak
Former Executive Vice President Human Resources
Corrections Corporation of America
