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 Since the topic of conflict is so universal, there are numerous ways to use the CDP. Although the instrument can be given to individuals at all levels and in different types of organizations and settings, the primary applications are as follows:
The CDP can be used in combination with other assessment tools to help talented managers and individual contributors move into more complex or demanding roles and prepare them for future career growth. In some cases, employees have a distinct develoment need in the area of conflict resolution, and the CDP can provide thorough information as to what specific areas need to be addressed. Leadership Development Our research suggests that effective conflict management is one of the primary development needs of leaders and managers. By focusing specifically on this one topic, the CDP provides managers with in-depth feedback on their responses to conflict and how their behaviors impact others. Teambuilding Unresolved conflict can be devastating to a team. Feedback on the CDP can help team members identify problem areas and foster a more cohesive and supportive team environment. Organizational Development The CDP can be used on a company-wide scale to maximize the potential of the entire organization. Succession Planning The CDP can be used as one of the factors considered in promoting decisions. In combination with additional assessment tools and other methods such as in-depth interviews, simulation exercises, and job fit analyses, the CDP adds a comprehensive and objective view of a candidate's behavior in dealing with conflict. Needs Analysis Composite information (Group Profiles) on the CDP can be invaluable in determining future training needs. Areas of strength can be celebrated, and development areas can be specifically addressed in targeted, follow-up training. Group Profiles can be produced for intact teams, specific departments, or the organization as a whole. Mergers/Acquisitions The CDP can be used with organizations during transitions to deal more effectively with the misperceptions, anxieties, and culture clashes which often arise during times of change. Relationship Counseling The CDP can be used in counseling settings as one strategy of building mutual understanding and cooperation. |
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