We are pleased to send you the first issue of the CDP e-newsletter for certified users of the Conflict Dynamics Profile®. Each issue delivers practical tips for certified users as well as the latest developments about the instrument.

We are very much interested in hearing about your experiences with the CDP, particularly in regard to training outcomes, benefits, follow-up, etc. If you have any methods or exercises which worked well for you, please let us know so that we can highlight them in a future issue.

We welcome your feedback. If you would like to submit an article related to your use of the CDP, please email Nancy Pridgen at pridgenw@eckerd.edu.

HANDLING DIFFICULT FEEDBACK

Conflict is a sensitive topic, and receiving feedback about one’s conflict-related behavior can have a powerful impact on an individual.  When people receive particularly tough feedback on the CDP and feel extremely upset or discouraged, there are steps you can take to help them to analyze the feedback correctly and sort through their feelings about it... Read more>

PREPARING TO MEDIATE A
ONE-ON-ONE CONFLICT USING THE CDP

As a Conflict Resolution consultant, you may be called upon to mediate a conflict between two colleagues/team members within an organization. For those of you who are relatively new to mediation, we’ve outlined below a process to consider for this situation...
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REFERRING A CLIENT TO A THERAPIST

Have you ever wondered, in the course of a CDP feedback session, whether your client might benefit from therapy? The decision about whether to raise the issue with a client can feel tricky or uncomfortable. For most feedback coaches, the decision about whether to refer a client to a therapist is a very intuitive process which may be affected by a myriad of factors, including...
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BOOK REVIEW

Building Conflict Competent Teams
By Craig E. Runde and Tim A. Flanagan
Building Conflict Competent Teams is the second book by Craig Runde and Tim Flanagan. Available in June, 2008, this book is described by Patrick Lencioni, author of The Five Dysfunctions of a Team, as “…a comprehensive, thoroughly researched guide to the crucial and inevitable role conflicts play on a team.”
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RESOURCES
To see more resources you may want to consider in your practice, click here>