Hot Buttons Resources

Archives

2008

The Complete Guide to Understanding, Controlling and Stopping Bullies & Bullying at Work: A Complete Guide for Managers, Supervisors, and Co-Workers, M.R. Kohut, Atlantic Publishing Co.  Causes, consequences and solutions to workplace bullying.

In the Land of Difficult People: 24 Timeless Tales Reveal How to Tame Beasts at Work, T.L. Gargulio & G.G. Scott, AMACOM/American Management Association.  Fables to identify eight types of difficult people and strategies for working with them.

Psychological Warfare at Work: How Harassers and Bullies Injure Individuals and Organizations, P. Spindel, Spindel & Associates.  Insights and strategies for dealing wtih difficult co-workers.

Stomp the Elephant in the Office: Put an End to the Toxic Workplace, Get More Done -- and Be Excited About Work Again, S.W. Vannoy & C.W. Ross, Wister & Willows.  Tools to cultivate people and improve the business culture. 

2007
The Boss from Outer Space and Other Aliens at Work: A Down-to-Earth Guide for Getting Along with Just About Anyone,  P.J. Addesso, AMACOM/American Management Association. Understanding the traits that can make work relationships difficult.

From Difficult to Disturbed: Understanding and Managing Dysfunctional Employees, L. Miller, AMACOM/American Management Association. Solutions for dealing with difficult personalities and employees with mental disorders.

Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace, L. Crawshaw, Jossey-Bass. Advice for dealing with an abrasive boss and a threatening work environment.

Toxic People: Decontaminate Difficult People at Work without Using Weapons or Duct Tape, M. Petrie Sue, Wiley. Solutions for dealing with difficult people and the conflict and miscommunication they create.


2006
From Hire to Liar: The Role of Deception in the Workplace, D. Shulman, ILR Press. Analyses of the motives, tactics and ethical ramifications of acting deceptively in the workplace. 

A Survival guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers and Other Workplace Demons, G. Graham Scott, AMACOM/American Management Association. Types of difficult employees and how to bring out their good qualities.

The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work, J. Gee & V. Gee, McGraw-Hill.  Strategies for channeling stress and developing a winning approach to every person or situation.

Working with You is Killing Me: Freeing Yourself from Emotional Traps at Work, K. Crowley & K. Elster, Business Plus. Strategies for coping with co-workers who are unproductive, annoying, needy or destructive.

You Want Me to Work with Who? Eleven Keys to a Stress-Free, Satisfying, and Successful Work Life No Matter Who You Work With, J. Jansen, Penguin. Causes of problem behavior and tips for managing difficult people.

2002
Power Freaks: Dealing with Them in the Workplace or Anyplace by D.L. Weiner, Prometheus Books. How to recognize Power Freaks, why they act this way, and how to develop a strategy for getting along with them.

2001
Hot Buttons: How to Resolve Conflict and Cool Everyone Down by S. Evans & S.S. Cohen, HarperCollins. Avoiding conflict by recognizing what pushes your buttons and by learning how not to push others' buttons.

The Violence-Prone Workplace: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior by M. Braverman & R.V. Denenberg, Ilr Press. A comprehensive look at the problem of violence on the job, including factors that may foster extreme behavior and effective responses.

2000
Getting Them to See It Your Way: Dealing With Difficult and Challenging People by J. Segal, McGraw-Hill/Contemporary Books. Tips and tools for coping with difficult people.

Toxic Coworkers: How to Deal with Dysfunctional People on the Job by A.A. Cavaiola & N.J. Lavender, New Harbinger. Guide to personality disorders sometimes encountered in the workplace and how to cope with them.

1998
Self-Esteem at Work: How Confident People Make Powerful Companies by N. Branden, Jossey-Bass.  Transforming your organization into one staffed with confident, adaptive, and creative people by building self-esteem.

1996
Individual Differences and Behavior in Organizations by K.R. Murphy (editor), Jossey-Bass. Examination of personalities, vocational interests, job performance, and work dysfunction.
1995
Mental Shielding to Brush Off Hostility by R. Driscoll, Frontier Press, book and audio tape set. How to protect yourself from hostility instead of being hurt, angered, or stressed by it.

Toxic People: 10 Ways of Dealing with People Who Make Your Life Miserable by L. Glass, St. Martin's Press. Difficult people, why they act as they do, and how to handle them.

You Can't Say That to Me! Stopping the Pain of Verbal Abuse: An 8-Step Program by S.H. Elgin, John Wiley & Sons.  How to recognize and stop verbal abuse and escalating arguments.

1994
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst  by R. Brinkman & R. Kirschner, McGraw-Hill.  Why difficult people act the way they do and what to do about them.

1993
Boundaries: Where You End and I Begin by A. Katherine, Fireside. How to set boundaries in stressful situations and with difficult people.

Controlling Stress in the Workplace: How You Handle What Happens by R.P. Gatto, Pfeiffer & Co. How to anticipate and relieve workplace stress, and how to turn stress into productivity.

Getting Past No: Negotiating Your Way From Confrontation to Cooperation by W.L. Ury, Bantam Books. How to handle tough negotiators and settle difficult situations.

Patterns of High Performance: Discovering the Ways People Work Best by J.L. Fletcher, Berrett-Koehler. How to identify patterns, work in difficult situations, re-focus, and get projects back on track.

1992
Coping with Difficult Bosses by R. Bramson, Fireside Books. Why bosses bully, stall, manipulate, complain, etc., and how to change your interactions with them.

1980's
Coping with Difficult People by R. Bramson, Anchor Press, 1981. How to change your interactions with people who bully, stall, manipulate, complain, etc.