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The Conflict Dynamics Profile® is a 360-degree feedback instrument which assesses effective and non-effective responses to workplace conflict and identifies causes of interpersonal conflict. The instrument is for individuals who want (or need) to understand how they manage and cope with conflict and how their actions are interpreted by others. Unlike most conflict instruments on the market which examine styles, the CDP focuses exclusively on the behaviors people typically display when faced with conflict.
The Conflict Dynamics Profile® produces a complete "conflict profile" by providing feedback on:
- what provokes an individual (Hot Buttons)
- how that individual perceives the way s/he typically responds to conflict
- how others view that individual responding to conflict
- how the individual responds before, during and after conflict
- which responses to conflict have the potential to harm one's position in a particular organization
As a psychometrically sound instrument, the CDP shows solid evidence of reliability and validity and has been normed against a variety of organizations. Easily completed in 20-25 minutes, the CDP comes with a thorough Development Guide offering practical tips and strategies for strengthening conflict management skills. Applicable for all types of organizations, the instrument can be used within the context of an existing training program, as a stand-alone assessment for an individual or group of employees, or as part of a coaching intervention.
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